Privacy Policy

Who we are

Cadeway Packaging LLC ("Cadeway," "we," "us") is a packaging distribution company registered in New Hampshire, United States. This policy explains how we collect, use, and protect personal information when you visit cadewaypackaging.com or interact with us through our website forms.

What we collect

We collect personal information that you voluntarily provide through two forms on our website:

Contact form — first name, last name, company name, email address, product interest, estimated monthly volume, and project details.

Spec builder form — first name, last name, company name, email address, selected packaging format, finish preferences, volume tier, and any additional notes.

We do not collect information automatically through cookies, analytics, tracking pixels, or similar technologies beyond what Cloudflare (our hosting provider) requires for basic site delivery and security.

How we use your information

We use the information you submit to:

• Respond to your inquiry or prototype request
• Provide a structural recommendation based on your specifications
• Follow up on your project if you've expressed interest
• Communicate about our packaging services

We do not use your information for automated decision-making, profiling, or targeted advertising.

Third-party services

Your form submissions are processed through the following services:

Formspree — handles form submission delivery. When you submit a form, your data passes through Formspree's servers and is forwarded to us via email. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

Cloudflare — hosts and delivers our website. Cloudflare may set functional cookies required for site delivery and security (such as bot detection). Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.

Google Workspace — we receive and respond to form submissions through Google Workspace email. Google's privacy policy is available at policies.google.com/privacy.

We do not sell, rent, or share your personal information with any other third parties.

Data retention

We retain your form submission data in our email system for as long as it is needed to fulfill the purpose for which it was collected, typically the duration of a business relationship or active inquiry. If you request deletion of your data, we will remove it within 30 days.

Your rights

All visitors — you may contact us at any time to request access to, correction of, or deletion of your personal data.

California residents (CCPA) — you have the right to know what personal information we collect and how it is used, request deletion of your personal information, and opt out of the sale of personal information. We do not sell personal information.

EU/EEA visitors (GDPR) — you have the right to access, rectify, erase, restrict processing of, and port your personal data. Our legal basis for processing your data is legitimate interest (responding to your business inquiry). You may also lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details below.

Security

Our website is served over HTTPS through Cloudflare's network. Form submissions are transmitted over encrypted connections. While no method of electronic transmission is 100% secure, we take reasonable measures to protect your personal information.

Children's privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact us

If you have questions about this privacy policy or want to exercise your data rights, reach out to us: